Delete your account
You can permanently delete your Simple Potty account and associated Family cloud data. If the account is connected to Simple Potty Daycare as a parent, that parent connection is also removed.
Delete inside Simple Potty
- Open Simple Potty.
- Open Settings.
- Find the Family section.
- Select Delete Simple Potty account.
- Confirm the warning and type DELETE.
In-app deletion permanently removes the account and completes immediately after the request succeeds.
If you no longer have the app
You can request deletion without reinstalling Simple Potty. Email us from the email address associated with your Simple Potty account so we can verify the request.
Request account deletionEmail: simpledinnersapp@gmail.com
What is deleted
If you own a Simple Potty Family, deleting your account removes the Family children and shared potty history stored in the Simple Potty cloud service, along with memberships, caregiver sharing relationships, invitations, and your account.
If you are a caregiver, deleting your account removes your account, your access to the Family, and potty activity that you created.
If your account is connected to a daycare as a parent, deleting the account removes your parent connection. It does not delete the daycare-owned child record, enrollment history, or daycare care records.
If your account is currently an active Simple Potty Daycare administrator account, account deletion is blocked until daycare administrator access is transferred or removed. This protects the childcare provider from losing director access.
Data stored only on a device
Information stored only on your phone, tablet, or browser cannot be remotely erased by a web deletion request. If Simple Potty is still installed, you can use Reset Simple Potty to remove local-only data from that device.
Questions
For more information, read the Simple Potty Privacy Policy.